Proper care and maintenance of your Renewal by Andersen windows and Andersen patio doors will help ensure continued operation and lasting beauty.

Routine Maintenance

• Clean out dirt and debris from sills and tracks to keep your windows and doors opening and closing easily.
• Clean the frame, sash, and grilles by using a mild solution of soap and water and a soft rag or brush.
• To clean glass, first wipe loose dirt and grime from the glass with a soft dry cloth. Apply a cleaning solution such as mild soapy water, vinegar and water, or a purchased window cleaner to the glass and wipe in a circular motion. Remove the cleaning solution with a squeegee or clean, lint-free cloth. Rinse with clear water if soap has been used.
• To remove built-up grease, oil or industrial solids you may need to use stronger solutions, such as Mr. Clean® or Soft Scrub® brands or rubbing alcohol.
• Rinse insect screens periodically with a garden hose. If needed, wash with a mild solution of soap and water and soft-fiber brush. Hose off with clear water.
• On casement or awning windows and all patio doors, lubricate all moving parts, such as locks, hinges, operators, and rollers with dry lubricant (Teflon® or silicone) to maintain ease of operation. DO NOT use lubricants or harsh abrasive cleaners (WD40®) that will collect corrosive particles.
• On gliding window frame or double-hung side covers, use dry lubricant (Teflon® or silicone) if needed to make operation easier.
  For more information regarding on how to maintain, operate, adjust, paint, or stain your Renewal by Andersen windows and doors please refer to our Care and Maintenance booklet that would have been received in your window care package at the time of installation from your installer. Can't find it! No problem, please contact us via email at info@rbadetroit.com or by phone 1.866.530.4734 and we will be happy to send you another copy of our Care and Maintenance booklet.

For product repair or replacement please call the Renewal by Andersen location from which you purchased your windows and patio doors from. Each window manufactured by Renewal by Andersen has a unique serial number printed on the window's identification label. Please have this serial number available when contacting your local Renewal by Andersen. Most identification labels will be located on the frame of the window which will require you to open the window to find the label.

The moisture that suddenly appears in cold weather on the interior or exterior of window and patio door glass can block the view, drip on the floor, or freeze on the glass. It can be an annoying problem. While it may seem natural to blame the windows or doors, interior condensation is really an indication of excess humidity in the home. Exterior condensation, on the other hand, is a form of dew - the glass simply provides a surface on which moisture can condense.

For more information on the causes of and cures of window condensation, please call us at 1.866.530.4734 or email info@rbadetroit.com to receive our free booklet, "A Guide to Understanding Condensation". This booklet would have also been included in the window care package received at the time of installation from your installer.